Corona Virus Concerns/ Limiting exposure while providing your pets care


As of Monday, June 7th we are excited to welcome clients who are Fully vaccinated and wearing a mask, into the clinic to accompany their pets for their examinations, etc.

We are also still offering Curbside visits for those owners that prefer not to have an in clinic visit at this time.

When you schedule your pet's appointment, the scheduler will ask if you wish the visit to be In-Clinic or Curbside. Prior to your visit, you will receive a text confirmation that will also confirm this selection. Once this selection is made, a staff member will begin the process for the appointment. 

We are all very excited to move towards a return to normal. However, we are still doing our part for our community to avoid the spread of the disease to those that have health-related concerns. We take seriously our role in helping to protect the safety and well-being of both pets, owners, and community members. 

Welcome back and Thank you for your cooperation and understanding. 

The Staff of Village Veterinary Clinic


Procedures for Upcoming Appointments: Starting 6/7/2021 until further notice. 

  • We are opening to see in Clinic appointments.
  • We will still be offering Curbside Visits if the per owner elects.

When you arrive in the parking lot call 440-461-2226 to let the receptionists know you are here for your pet's appointmen, or Check in via the link that you were sent as a reminder for your pets appointment. 

The Veterinary Technician/ Veterinary Assistant will contact you to bring you into the clinc (if you have elected an In Clinic appointment) or to bring your pet into the clinic (if you have elected a Curbside appointment).  

The requirements for an In Clinic visit are:

      Owner is fully vaccinated, wearing a mask  (properly) and we request it be limited to One Adult.

If a Curbside visit is elected,  we will either call via Cell or send a request for a Video Call.

     Once the virtual exam is established, the doctor and tech will obtain a history, perform the examination, discuss findings, etc. If diagnostics need to be performed, or vaccine administered they can be done at       this time. Once the exam is over, and everything has been discussed you can close the exam room and we will conclude the visit. Any necessary medications, preventives can be obtained and then can be           brought out to you.

Once the receptionists have your chart, they will contact you to discuss payment. You can be sent a secure link for payment request, you can pay via phone. Thank you. Please do not hesitate to call with any questions or concerns.

Thank you, Village Veterinary Clinic


Before your scheduled appointment, we are asking that all owners fill out this mobile-friendly form to help with the check-in process: /forms/patients-health-exam

 

IMPORTANT: If you're feeling under the weather yourself or if you may have been exposed to someone with COVID-19, we ask you to please take very special precautions, for the safety of our staff, our clients, our patients - and for your own health, as well. We ask you to please either:

  • Arrange for someone else to bring your pet in, or
  • If your pet is scheduled for a wellness visit and isn’t sick, please call us to reschedule your appointment. You won’t be penalized for canceling an appointment due to illness or possible exposure.

We have always maintained extensive daily cleaning protocols to keep our facilities clean and sanitary. In addition to our regular cleaning, we have also added additional disinfecting protocols for extra protection, per the CDC's recommendations.

We recommend this Veterinary Partner FAQ for Pet Owners article for your reference:
https://veterinarypartner.vin.com/doc/?id=9548687&pid=19239

Thank you very much for working with us as we find ways to continue caring for our patients while keeping everyone healthy and safe. Please call us if you have any questions or concerns; we’re happy to help!

Sincerely,

The entire staff of Village Veterinary Clinic